FREQUENTLY ASKED QUESTIONS
Q: What areas do you serve?
A: We serve clients within a 20-mile radius of 2210 Oleander Drive B, Wilmington, NC 28403. This includes Wilmington, Wrightsville Beach, Carolina Beach, Kure Beach, Leland, Belville, Navassa, Castle Hayne, Ogden, Murrayville, Myrtle Grove, Sea Breeze, Hampstead, Rocky Point, Hightsville, Silver Lake, Skippers Corner, Boiling Spring Lakes, and Southport. If you're nearby and don’t see your city listed, feel free to reach out, we may still be able to help.
Q: How often should I have my piano tuned?
A: Most pianos should be tuned at least once or twice a year, depending on how frequently they are played and the environment they’re in. Changes in humidity and temperature can cause the piano to go out of tune, even if it's not being used often.
Q: What’s the difference between fine tuning and pitch adjustment?
A: Fine tuning brings your piano into perfect tune at standard pitch (A440), assuming it's already close. Pitch adjustment is a more involved process needed if your piano has drifted significantly sharp or flat, often due to years without tuning.
Q: Do you offer repair services for sticking keys or broken strings?
A: Yes! I offer a full range of repair services, including fixing sticking keys, broken strings, pedal issues, and more. I’ll assess the issue and offer the best solution to restore your piano’s functionality.
Q: What is regulation, and why is it important?
A: Regulation involves adjusting your piano’s internal mechanisms to ensure consistent touch and response across all keys. Over time, the action can become uneven, making it harder to play expressively. Regulation restores the precision and playability of your instrument.
Q: Can you help me decide on a piano to purchase?
A: Absolutely. I offer purchase consultations where I inspect a piano you’re considering (new or used) to evaluate its condition, value, and potential future repair costs — helping you make an informed decision.